Account
For answers to your account-related questions, please click here.
For answers to your account-related questions, please click here.
Click here for information on order status, an address change, or order cancelation.
Learn more about our Rewards program, the Graf Lantz Circle, here.
Answers regarding online returns and exchanges may be found here.
How we ship, how fast it ships and other delivery-related questions here.
Learn more about our International shipping options and other delivery-related questions here.
Helpful information on cleaning our Merino wool felt and canvas products.
Who doesn't love a discount? Learn how to get them and use them here!
Click here for information regarding how we protect your security while placing orders online.
Gifting our products to your loved ones is a high honor – we'll help make sure your recipient is happy! More information here.
We stand by our products and are here to help! Click here for more info.
Everything you need to know about our popular Wirecutter-recommended face masks here.