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Graf Lantz Customer Support logo

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Guarantees & Repairs

We stand by our products and are here to help!

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What sort of guarantee do you offer?

Our product is made with the best materials, hand sewn and finished for optimum durability. We offer a 1 year guarantee on our products, excluding our face mask related products. Please email us at [email protected] for any questions or concerns.

I have had my Graf Lantz for over a year and need to have it repaired. How do I go about this?

Repair quotes are offered on a case by case basis. We offer very affordable repairs and strap replacements. Some pieces may not be able to be repaired because of the severity of wear. Email us at [email protected] and we'll do our best to