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What happens if I spill something on my felt product?Updated 9 months ago

First, don’t panic. The Merino wool does not take color easily and most stains can be removed with a light soak and an absorbent towel. Here are our recommended tips for cleaning spills and stains on our Merino wool felt products:

Water: Great news! Water will not damage felt. In fact, the material is able to wick away large quantities of moisture–which is why our coasters are so popular! Just let it air dry and, if necessary, lay the product flat with some weight on top just to make sure those wool fibers keep in place. 

Wine, oil, and food:
Step 1: Wet the spot well with a mix of warm water and light detergent until saturated.
Step 2: Massage the stain lightly to break up fibers, then wait 2 or 3 minutes.
Step 3: Pat–don’t rub–the area firmly with absorbent paper towel to remove moisture.
Step 4: Repeat 1-3 as necessary until stain visibly lightens.
Step 5: Rinse and repeat until detergent clears.
Step 6: Pat (again, don’t rub) surface well and lay flat to dry.

Dry stains: Lint rollers are a best first option for dry stains–a few passes with a good adhesive roller should reduce dry stains significantly and freshen up any felt product. We recommend doing that anyway with all products, it will get them looking like new.

What if I get mud on my bag? The most important thing to do with mud is let it sit and dry (that should be easy enough). Dryness is the key for releasing fine dirt particles. Once dry, slightly beat the felt to knock out the remaining dust as much as possible. Vacuum lightly to finish. Wait, vacuum? It may seem strange, but it works! Make sure hose attachment is clean, hold the felt securely in place, and apply the vacuum with quick up and down motions to the affected area.

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