Graf Lantz Customer Support logo
Graf Lantz Customer Support logo

All articles

What shipping carriers do you offer and how long do they take to deliver?Updated 6 months ago

Our Free Standard Domestic Shipping option ships via UPS SurePost and can take anywhere from 1-5 days to arrive on the West Coast and 4-7 days to the East Coast after your order has been fulfilled (1-3 business days). Standard shipping to Hawaii may take up to 30 days to arrive.

UPS Ground is not a day-definitive service and can typically take 3-7 business days to arrive after an order has been shipped. Estimated delivery dates for UPS Ground are an estimate and not a guarantee.

Shipping timelines for UPS 2nd Day Air is determined by the exact time the order has shipped. Orders are typically processed and shipped from our factory within 1-3 business days. If an order is shipped after UPS's daily deadline, it can take an additional day for you to receive it. We do our best to prioritize expedited shipments and appreciate your patience and understanding as we try to get your order to you as soon as possible.

SHIPPING DELAYS - Due to high order volumes and carrier delays with all shipping services, we are experiencing some shipping delays. Rest assured, we’re working overtime to get packages out. If placing any new orders, we recommend expedited shipping options (if available) to prioritize your package delivery.

Was this article helpful?
Yes
No