Please note discount codes cannot be combined and are not applicable to items that are already reduced in price.

Discount codes may not be combined with promotional offers or applied to sale items. This includes Referrals or Graf Lantz Circle Rewards.

Can I use more than one discount?

Sign up for our mailing list to get 15% off your first purchase! You should automatically receive your coupon in your inbox when you enter your email. Our newsletter also allows you access to other promotions, sales and events so it will come in

Sign up for our <a class="fr-strong fr-green" href="https://grafandlantzinc.attn.tv/p/kA7/landing-page" rel="noopener noreferrer" target="_blank">mailing list</a> to get 15% off your first purchase! You should automatically receive your discount code in your inbox, but just in case, please check your spam folder! The link will also give you the opportunity to sign up for our SMS text updates, which will include an additional 15% off discount code.Our newsletter also allows you access to other promotions, sales, and events.Our Graf Lantz Circle Rewards program and Referral program also include great discounts! Learn more about them <a class="fr-strong fr-green" href="https://help.graflantz.com/en-US/articles/rewards-&amp;-referrals-programs-7958" rel="noopener noreferrer" target="_blank">here</a>.

Where can I find a discount code?

Graf Lantz offers price adjustments on items purchased up to 7 days prior to the commencement date of a sale. Adjustments must be claimed within 7 days of sale start date. We are unable to offer price adjustments on items originally purchased on sale

<p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Graf Lantz offers price adjustments on items purchased up to 7 days prior to the commencement date of a sale. Adjustments must be claimed within 7 days of sale start date. We are unable to offer price adjustments on items originally purchased on sale, with a discount code, or on any special promotion items that are temporarily reduced in price.&#xA0;<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Note: Discount codes cannot be combined and are not applicable to items that are already reduced in price. Please email&#xA0;contact@graflantz.com for any adjustments or inquiries.

Do you offer price adjustments if something I have purchased goes on sale?

To chat with one of our team members, reach out here!

Can't find the answers you need here? Send us an email!

Would you rather speak with a real person? We'd love to hear from you!

Call our team Monday - Friday 9:00 AM - 5:00 PM PDT

© 2022 Graf Lantz, All Rights Reserved

Sign into your Graf Lantz Account 

Graf Lantz Customer Support

Who doesn't love a discount? Learn how to get them and use them here!

Discounts Codes and Promotions

How do I create a Graf Lantz account?

How do I log into my Graf Lantz Account?

I forgot my Account Password. Where can I reset it?

How do I delete my account?

Account

What is the status of my order?

Can I change my shipping address?

Can I cancel my order?

Can I pick up or return my order at your office or warehouse?

Orders

What is the Graf Lantz Circle? How do I become a member?

What are points and how do they work?

How does Refer a Friend work?

What are the tiers and how do they work?

Where can I see my points balance?

Do points expire?

Where can I learn more about other rewards in the Graf Lantz Circle?

Can I use my rewards on sale items?

How do I unsubscribe from the Graf Lantz Circle?

Graf Lantz Circle Rewards and Referrals

How do I return a product I bought on graflantz.com?

How do I exchange a product I bought on graflantz.com?

Can I return a Graf Lantz product I bought at another retailer?

What if I received a Gift?

Returns & Exchanges

Do you offer free shipping?

What are your shipping rates?

What shipping carriers do you offer and how long do they take to deliver?

How long does it take to process my order and where do you ship from?

Can I check the status of my shipment?

How long will it take my order to arrive?

Shipping

Does Graf Lantz pay for duties for International Orders?

International Orders

Where can I see cleaning & care info for all your products?

What is Merino wool felt and how to I keep it clean?

What happens if I spill something on my felt product?

Can my felt bag lose its shape?

Can I machine wash my felt products?

Can I dry clean felt?

Will felt start to pill?

How do I care for my Canvas bag?

What is Veg Tan Leather?

How do I care for my Veg Tan Leather products?

How do I care for my Face Mask?

Where are your products made?

How true are the photos on the website to the actual product?

How do I care for my Asa Hemp products?

Cleaning, Care & Product Info

What forms of payment do you accept?

What taxes do you apply to purchases?

How secure is my transaction when making a purchase on graflantz.com?

What sort of security is present on your site?

Payments & Security

What gift wrap do you offer?

Can I have multiple items in my order packed in gift boxes?

Do you offer gift cards? How can they be redeemed?

Gift Boxes & Gift Cards

What sort of guarantee do you offer on your products?

Graf Lantz Product Guarantee

How do I care for my mask?

How can I wear my mask with or without the nose band?

How do I keep my glasses from fogging?

How do I reduce gapping?

How do I use a filter in my mask?

How do I replace my rubber stopper?

How do I replace my elastic?

Do you still carry masks with over-the-head elastic?

Face Masks