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How do I return a product I bought on graflantz.com?Updated 5 months ago

Returns on most items purchased at graf-lantz.com are accepted back to our factory within 14 days of the delivery date and must be made through our Returns Portal at returns.graflantz.com


Please note: Items marked Final Sale are ineligible for returns or exchanges.

If you are exchanging your return for another item, please visit the article How do I exchange a product I bought on graflantz.com? for more info.

If you are exchanging a gift, you can find out more info about gift returns here.

Please allow 7-10 business days for credit card refunds to appear on your statement after processing.

Restrictions apply: All mask and mask accessories, clearance & FINAL SALE items are not eligible for returns or exchanges. We will not accept Final Sale items returned to us. 


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